Rebuilding Exchange is a retail experience on a mission. Our nonprofit stores invite the community to discover an ever-changing inventory of incredibly reasonable, often surprising, and sometimes historical building materials and appliances.
In the process, you become part of a remarkable cycle of renewal. Rebuilding Exchange merchandise is made possible by our inclusive local workforce, trained in deconstruction, sales and logistics to keep good materials out of landfills and delivered to our stores, where you provide new homes and purpose. In this sustainability story, everyone wins.
We also make it fun. Our Evanston and Chicago stores offer a complete calendar of DIY workshops and salvage-infused experiences designed to inspire creativity, reuse, and community. Learn More
We are happily able to deliver most purchases. Fees vary based on the item purchased location of the delivery. Please speak with your sales associate regarding the cost and scheduling of your delivery.
Unfortunately, we are unable to accept returns or offer exchanges with the exception of appliances that we are unable to test (see appliance testing faq). Please be sure that you bring your accurate measurements with you when you make your purchase. If you are unsure if an item is right for you we can hold most items for a 24-hour time period.
We have the ability to test many of the appliances we sell, the appliances we are able to test varies by location so please check with your sales associate. Appliances that have been tested are marked with the date they were tested.
Appliances that have been tested are not eligible for return or exchange privileges. Appliances that we are unable to test can be exchanged or returned for store credit within 7 days of the date you take possession of the appliance.
You always have 7 days from the date of purchase to either pick up the item or set up a delivery. Please see your sales associate for detail on our delivery services. We are also happy to help you load your purchase if you are picking it up. The safety of our associates and customers is paramount to the protection of your vehicle, this may impose limits on what we are able to do.